Qualitative Research Director

An exciting opportunity in a successful Global Insight Agency looking for an intelligent, ambitious qualitative Research Director.

For the qualitative team, we’re now looking for a highly motivated individual who will match our ambitious plans for growth. They will succeed in our entrepreneurial, dynamic culture, where nothing matters more than great teamwork, thoughtfulness, and delivering the highest quality work to our clients.

The successful candidate will be expected to take responsibility for the implementation and delivery of large projects, as well as supporting the agency’s growth. In order of priority:

Project management

• Leading project teams on large scale global projects
• Leading senior client relationships
• Fieldwork (ethnography; IDIs; mobile ethnography, viewing/moderating groups)
• Running workshops (internal and with client)
• Developing key insights and recommendations
• Writing debriefs – individually or as part of a team
• Presenting to clients

New Business

• Building and maintaining close relationships with clients
• Driving innovation and best practice within the organisation
• Developing new client relationships
• Writing proposals, including costs, timings, fieldwork design, etc.
• Leading client plan(s) where necessary

Internal Business Development

• Supporting junior researchers, developing their career as effectively as possible
• Working with team to develop new products/services
• Supporting/helping lead BAMM’s thought leadership projects

The candidate

The successful candidate will need to be ambitious, driven and focused on quality of thinking and work. 

They also need to thrive in an environment where the team is constantly pushing for better, more innovative ways of delivering the work. We don’t like to rest on tired old research techniques. We work best when we’re doing things differently.

Skills and experience you’ll need:

• At least 7+ years at a reputable qualitative research agency/ies
• Experienced in ethnographic methods
• Creative thinker when it comes to methods and approaches
• Experience designing and leading large scale client projects across multiple qual methodologies
• Experience leading global research projects
• Experience managing senior clients
• Proven ability to grow client relationships
• Experience in developing proposals
• Clear POV about qual research – what works, what doesn’t, where the future’s going
• Strong knowledge of how marketing, branding and communications work, and the role of qualitative research to answer the range of clients’ marketing questions
• Experience running and inspiring teams
• Bonus (though not essential) – experience integrating qual results with cultural analysis, semiotics or quantitative findings